As previously reported, in February 2026 the third cycle of the “Uzbekistan Government Quality Award” — a programme for assessing the effectiveness of public administration bodies implemented in cooperation with the United Arab Emirates — was officially launched. The programme serves as a comprehensive and independent instrument for evaluating the performance of executive authorities, including ministries, committees, agencies and inspectorates, enabling an objective assessment of the extent to which each institution has advanced in improving the quality of its operations. The evaluation framework is structured around three interrelated pillars: strategic management, quality of public service delivery, and human capital development.
A large team of national experts participated in this stage of the programme, comprising representatives of the country’s leading research institutions who underwent specialised training over a two-month period in both the methodology and practical aspects of conducting such assessments. According to programme organisers — experts from the UAE Government — the local specialists demonstrated a strong command of public administration systems and evaluation methodologies. Their expertise and commitment were formally recognised by the leadership of the Agency for Strategic Development and Reforms and the Coordination Council under the President of the Republic of Uzbekistan.
A concluding meeting with national assessors was held at the Agency for Strategic Development and Reforms under the chairmanship of First Deputy Director A. Abduqadirov. During the meeting, interim results of the current phase of the programme’s third cycle were reviewed, and detailed discussions were held on the findings of on-site assessments, key observations, and systemic issues identified in the functioning of public institutions.
Particular attention was given to the practical experience of assessors, their analytical conclusions, and proposals for further refinement of the methodology. Participants exchanged views on enhancing the transparency and objectivity of the assessment process, strengthening its analytical dimension, and adapting leading international practices, including those of the UAE. Proposals were also considered on optimising assessment procedures, developing the national assessors’ institution, and improving the quality of participant training within the programme.
Following the meeting, a set of recommendations was developed across four priority areas:
– localisation of the programme methodology, taking into account the specific features of Uzbekistan’s public administration system;
– utilisation of national experts’ experience in implementing similar programmes in other developing countries;
– establishment of a кадровый reserve (talent pool) of professional national assessors;
– and practical application of the expert team’s findings to further improve the public administration system.
These recommendations will be taken into account in organising subsequent cycles of the programme and are aimed at introducing modern quality standards in the interests of the country’s citizens.
